Paperless trade : is automation of trade procedures and documents the only way to go after COVID-19 ?

Removing Standards related NTBs in EAC : progress and challenges from exporters’ perspectives


Use of modern ICT to improve service delivery ..



Welcome to the NTFC website,
The Government of Rwanda in February 2017, ratified WTO Trade Facilitation Agreement (TFA) . The TFA came into force at the same period.

The TFA is implemented in Rwanda by the Ministry of Trade and Industry (MINICOM) through the National Trade Facilitation Committee (NTFC) which is composed by different public and private institutions involved in trade facilitation in Rwanda.
The overall purpose of implementing the TFA in Rwanda is to contribute to the national trade policy and the improvement of the trade environment by promoting transparency, simplification, harmonization and standardization of cross-border operations in order to reduce time and cost to import and export goods.
This website has been developed in line with the NTFC plan of using Information Communication and Technology (ICT) to meet its objectives of enhancing and communicating its activities by providing timely and adequate information on trade facilitation and elimination of NTBs to traders, government, researchers and other stakeholders.
On this website you will find information which will help you to understand trade facilitation in general and Rwanda NTFC in particular. It also provides a platform to file a complaint in relation to elimination of Non-Tariff Barriers (NTBs).
As you browse on this website, I wish to invite you to be part of this important journey as we strive together to facilitate trade to, from and through Rwanda.
I also wish to reiterate our full support to this work being spearheaded by the NTFC and which will lead unquestionably to improved business environment and increased intra-regional trade.
Best wishes,

Chair of the National Trade Facilitation Committee (NTFC) and
Permanent Secretary, Ministry of Trade and Industry (MINICOM)




Latest resolved NTBs

2020-06-22 KEN The issue of Kenya Pipeline Company (KPC) requiring upfront payments or a guarantee cheque for storage of oil and after expiration of the grace period of 21 days they charge 2$ per cube meter (1000 liters) per day as a fine while in Tanzania the grace per Resolved
2020-03-01 Rw Requirement for physical presence at MINAGRI/RALIS to collect Phytosanitary or sanitary/veterinary health certificates due to lack of automation system and electronic signature Resolved
2020-03-01 Rw High cost of import permits for food and pharmaceutical products Resolved
2020-03-01 Rw Restriction on use of private bonded warehouses by manufacturers and difficulty to obtain licenses to operate them Resolved
2020-03-01 rw Rwanda FDA requirements for registration (lengthy) and re-testing of food products with quality marks originating from EAC Resolved
2019-10-16 Ke Requirement to foreign exhibitors in Kenya to have a trading license to be able to display their products in the trade fair without which a fine of Ksh 1,000 per day is imposed to the exhibitor by the City Council. The incident occurred during the Nairobi Resolved
2018-11-20 Tz Tanzania has introduced an escort fee imposed by TRA from Dar es Salaam to Rusumo Resolved
2018-11-16 Ke Two trucks on transit from Rwanda to Mombasa carrying minerals for export are impounded by Uganda Mineral Protection Police Unit Resolved
2018-04-18 Tz Escorted trucks carrying Zambia brown sugar and white maize in transit to Rwanda are forced to pay to Tanzania Revenue Authority (TRA) Tunduma border station a sum of Tsh 960,000 to accompany trucks Resolved
2018-04-18 Tz Delays in releasing trucks at Tunduma & Rusumo border post by Tanzania Revenue Authority (TRA) as a result of manual lodging of import documents Resolved
2018-04-18 Ke Kenya banned exports of scrap metals destined to Rwanda in accordance with scrap metal Act NO. 1 OF 2015 Resolved
2016-12-08 Tz Charge of 18% VAT on ancillary services provided at the port of Dar Es Salaam for Goods in Transit Resolved

Click here to access all resolved NTBs


NTFC comprises of committees, which have representatives of below institutions